Primary Health Care Strengthening Program (PHC)

NoHarm: Intelligence for Patient Safety – JPS

Lever
Organization of the work process and care pathways in the Health System

Type of grant
Territory-Scale Delivery

20 municipalities across Pará, Roraima, Alagoas, Bahia, Ceará, Maranhão, Paraíba, Rio Grande do Norte, and Sergipe

Benefited population
1.1 million residents served across 300 Primary Health Care Units (UBSs) in 20 municipalities in the nine states where the project is operating.

Initiative supported since 2024
Implementation:
Partners:
Partnership management:

NoHarm aims to strengthen the quality and accessibility of health services through the integration of advanced technological solutions in Primary Health Care (PHC). The initiative focuses on improving pharmaceutical care, regulating access to services, enhancing the completion of the Citizen Electronic Health Record (PEC), and monitoring patients through the implementation of a platform that uses artificial intelligence to improve medication prescription safety, treatment adherence, and the development of an efficient system for regulating health service requests—boosting efficiency and accuracy in patient referrals.

Outcome

Reduction of errors and increased patient adherence to treatments, decreased waiting times for consultations and exams, and improved real-time monitoring of 40 PHC care pathways.

19

municipalities active in the project after replacements (e.g., Itapecuru Mirim replaced by São João da Baliza; withdrawal of Rafael Fernandes)

7

new municipalities integrated into the PEC in 2025 (Penedo, Maragogi, Caucaia, Baía da Traição, Monsenhor Tabosa, São João da Baliza and Salvaterra), expanding the reach of the tools

28

technical activities carried out between April and June 2025 (PEC updates, panel installations, backups, and operational support)

5,630

lives impacted in Ibirataia and Caracaraí through the Clinical Pharmacy initiative, with prescriptions reviewed by pharmacists

99%

of pharmaceutical interventions accepted by physicians in these municipalities, reinforcing patient safety

41+

participants in training sessions for the Regulation module, showing growing engagement among municipal teams